Return Policy

Return & Refund Policy – Rapid Teknology Limited

At Rapid Teknology Limited, we strive to provide the best IT solutions and digital products. However, we understand that issues may arise. Please review our return and refund policy below:

1. Eligibility for Returns & Refunds

Due to the nature of our digital products and services, all sales are final. However, we offer refunds or replacements in the following cases:

• Non-Delivery of Product – If you do not receive your purchased product within the specified time.

• Defective or Non-Functional Product – If the delivered product is not working as described.

• Incorrect Product Delivery – If you receive a product different from what you ordered.

2. How to Request a Refund or Replacement

If you meet the above criteria, follow these steps:

1. Contact Us – Email us at contact@rapiditstore.com within 48 hours of purchase.

2. Provide Details – Include your order ID, a detailed description of the issue, and any relevant screenshots.

3. Review & Resolution – Our team will review your request and respond within 3 business days.

3. Non-Refundable Cases

Refunds will NOT be issued in the following cases:

• Change of mind after purchase.

• Wrong product selection by the customer.

• Issues caused by third-party software or system compatibility.

• Unauthorized use of the purchased product.

4. Chargebacks & Disputes

If you experience an issue, please contact our support team before initiating a chargeback. Unauthorized chargebacks may result in account suspension.

5. Need Help?

For any queries regarding our return policy, reach out to our 24/7 support team at contact@rapiditstore.com.

We appreciate your trust in Rapid Teknology Limited! 🚀